Bank Staff
A new Bank management and booking system was introduced to NHS Greater Glasgow and Clyde in July 2017.
The new system, called BANKSTAFF, is used to manage bookings for the following staff banks:
- Medical locums
- Nursing and midwifery
- Administration and clerical
The provider of this system worked with NHSGGC and developed a project plan which is managed by an Operational group comprising of HR, operational service colleagues and Staff Side colleagues.
A key improvement to the BANKSTAFF system is Employee Online (EOL). This is a self-service and booking app, managed through your mobile, tablet or desktop computers which will allow bank workers to, in the first instance, view all available shifts and place their availability onto the system.
In due course, it is intended that medical staff will be able to book shifts online. Future communications will provide more details of this new facility.
More information will be distributed explaining how you will be able to access the system. Keen an eye on HR Connect, StaffNet and Core Briefs for further updates.
Great healthcare from great people
The Medical Staff Bank provides temporary medical staffing cover for NHSGGC, across all training and non-training grades and specialities.
What are the benefits
- Quality: Help us offer patients the best quality care using NHSGGC-approved medical staff.
- Flexibility: Access rewarding, relevant Medical Bank placements across NHSGGC reflecting the type and level of work you want to do.
- Experience: Gain the experience you want in the specialty of your choice.
- Weekly pay: You will receive your Medical Bank payments weekly.
- Priority to all available vacant shifts requiring cover.
- Paid accrued annual leave.
We look forward to receiving your application and welcoming you to the Medical Staff Bank.
HEPMA (Hospital Electronic Prescribing and Medicines Administration) Update
HEPMA is Hospital Electronic Prescribing and Medicines Administration. This is a new digital system that will replace the paper drug chart (kardex) for inpatient areas across NHSGGC.
Doctors and other prescribers will use HEPMA to prescribe medicines for inpatients.
Nurses will use HEPMA to carry out drug rounds and record the administration of medicines to patients.
HEPMA will link with TrakCare for patient demographics and movements.
Update – February 2023
A new capability to import discharge medicines from HEPMA into Clinical Portal IDL is now available for use for existing HEPMA/Clinical Portal users. This follows a successful pilot at sites within the board.
This capability brings a number of benefits to service system users and patients including:
- Reduced manual transcription time and effort for discharge of medicines
- Quicker and more efficient generation of IDLs
- Quicker discharge process and experience for patients.
Quick Reference Guides detailing how to use the new capability (use of which is optional) are available on HEPMA StaffNet Support Site.
HEPMA Facilitators are visiting key sites to raise awareness and provide user support for the new capability. Telephone support is also available by calling 07971 977806.
Any further queries, please contact nhsggc.hepma@ggc.scot.nhs.uk.
FairWarning – Appropriate Access to Clinical Records Information
NHSGGC has a moral and legal responsibility to protect the confidentiality of the data it holds and patients expect the information we retain about them will be kept secure and confidential. Your job role may give you access to patients’ clinical information and you are reminded of your responsibility to access only the information that is required to allow you to carry out your legitimate duties. This includes never accessing HEPMA records on occasions where either you or somebody you know personally is receiving treatment as an inpatient.
To protect against inappropriate access to records, the Board continues to use an audit system called FairWarning which was put in place to provide assurance that clinical information is kept safe. The system provides the Information Governance Team with daily audit reports from clinical systems which allows them to monitor and investigate any potential inappropriate access to records, including staff accessing their own records and those of family members. If, after investigation, a record is found to be accessed inappropriately, then a formal discussion between the member of staff and manager will take place and depending on the severity of the breach, there could be a number of consequences including refresher training and/or formal disciplinary action. Some good practice tips are:
1. Never share passwords with other colleagues or managers.
2. Keep your LearnPro Safe Information Handling Training up to date.
3. Be familiar with the FairWarning guidelines
Staff are reminded that if they wish to access their own health information, they should submit a subject access request. The Board’s Subject Access Policy provides the relevant information and forms needed and can be found here Subject Access Policy.
If you have any questions on FairWarning or data protection in general, including training, please visit our Information Governance Knowledge Hub, or contact the Information Governance Team:
email: data.protection@ggc.scot.nhs.uk.
Contact Information
NHS Greater Glasgow and Clyde Medical Staff Bank
Location
NHSGGC Medical Staff Bank
Level 2 – West Glasgow ACH
Dalnair Street
Glasgow
G3 8SJ
Telephone: 0141 278 2671
Email: MedicalStaffBank@ggc.scot.nhs.uk
Opening Hours
Monday to Friday: 8.00am to 6.00pm
Closed Christmas Day and New Years Day
Contacts
Lisa Reilly – Medical Staff Bank Manager
Telephone: 0141 278 2547
Email: Lisa.Reilly@ggc.scot.nhs.uk
Joan Docherty – Medical Staff Bank Supervisor
Telephone: 0141 278 2671
Joan.Docherty@ggc.scot.nhs.uk
Stephen Meechan – Medical Staff Bank Call Co-ordinator
Telephone: 0141 278 2528
Email: Stephen.Meechan@ggc.scot.nhs.uk
Arlene Connelly – Medical Staff Bank Call Co-ordinator
Telephone: 0141 278 2574
Email: Arlene.Connelly@ggc.scot.nhs.uk
Nikki Crossan – Medical Staff Bank Call Co-ordinator
Telephone: 0141 278 2679
Email: Nicola.Crossan@ggc.scot.nhs.uk
Medical Staff Bank Opening Hours
Monday to Friday: 8.00am to 6.00pm
Urgent medical locum shift requests out with Medical Bank opening hours ie after 6.00pm to 8.00am Monday to Friday and Friday 6.00pm to 8.00am on Monday, are dealt with by Litmus Workforce Solutions, the Board’s managed service provider, and their out of hours contact details are:
Telephone: 0141 225 5458
Email: wos@litmus-solutions.com
Signing off a shift (Litmus ‘Patchwork’)
Refer to the guidance on authorising timesheets in the hub and manage shifts once they have been worked. The worker timesheets will need to be signed off within the hub by a manager, or appropriate member of the temporary staffing team.