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Medical Staff Bank

Bank Staff

A new Bank management and booking system was introduced to NHS Greater Glasgow and Clyde in July 2017.  The new system, called BANKSTAFF, is used to manage bookings for the following staff banks:

  • Medical locums
  • Nursing and midwifery
  • Administration and clerical

The provider of this system worked with NHSGGC and developed a project plan which is managed by an Operational group comprising of HR, operational service colleagues and Staff Side colleagues.

A key improvement to the BANKSTAFF system is Employee Online (EOL).  This is a self-service and booking app, managed through your mobile, tablet or desktop computers which will allow bank workers to, in the first instance, view all available shifts and place their availability onto the system.  In due course, it is intended that medical staff will be able to book shifts online.  Future communications will provide more details of this new facility.

More information will be distributed explaining how you will be able to access the system.  Keen an eye on HR Connect, StaffNet and Core Briefs for further updates.

Great healthcare from great people

The Medical Staff Bank provides temporary medical staffing cover for NHSGGC, across all training and non-training grades and specialities.

What are the benefits

  • Quality: Help us offer patients the best quality care using NHSGGC-approved medical staff.
  • Flexibility: Access rewarding, relevant Medical Bank placements across NHSGGC reflecting the type and level of work you want to do.
  • Experience: Gain the experience you want in the specialty of your choice.
  • Weekly pay: You will receive your Medical Bank payments weekly.
  • Priority to all available vacant shifts requiring cover.
  • Paid accrued annual leave.

 We look forward to receiving your application and welcoming you to the Medical Staff Bank.

Contact Information

NHS Greater Glasgow and Clyde Medical Staff Bank


NHSGGC Medical Staff Bank
Level 2 – West Glasgow ACH
Dalnair Street
G3 8SJ

Telephone: 0141 278 2671


Opening Hours

Monday to Friday: 8.00am to 6.00pm

Closed Christmas Day and New Years Day


Lisa Reilly – Medical Staff Bank Manager
Telephone: 0141 278 2547  

Joan Docherty – Medical Staff Bank Supervisor
Telephone: 0141 278 2671

Stephen Meechan – Medical Staff Bank Call Co-ordinator
Telephone: 0141 278 2528

Arlene Connelly – Medical Staff Bank Call Co-ordinator
Telephone: 0141 278 2574

Nikki Crossan – Medical Staff Bank Call Co-ordinator
Telephone: 0141 278 2679

HEPMA (Hospital Electronic Prescribing and Medicines Administration) Update

HEPMA is Hospital Electronic Prescribing and Medicines Administration. This is a new digital system that will replace the paper drug chart (kardex) for inpatient areas across NHSGGC.

Doctors and other prescribers will use HEPMA to prescribe medicines for inpatients.

Nurses will use HEPMA to carry out drug rounds and record the administration of medicines to patients.

HEPMA will link with TrakCare for patient demographics and movements.

If you have questions or suggestions please contact the HEPMA team:

Medical Staff Bank Opening Hours

Monday to Friday: 8.00am to 6.00pm

Urgent medical locum shift requests out with Medical Bank opening hours ie after 6.00pm to 8.00am Monday to Friday and Friday 6.00pm to 8.00am on Monday, are dealt with by Retinue Health, the Board’s managed service provider, and their out of hours contact details are:

Retinue Solutions Ltd, Baird House, Seebeck Place, Knowlhill, MK, MK5 8FR

Telephone: 0845 521 9481  

Useful Information