Core Brief

This message is a thank you from William Edwards, Deputy Chief Executive and Chief Operating Officer, following the System Reset.

Topics in this Core Brief include:
• Risk Management Q&A: Chief Risk Officer Katrina Heenan tackles five common misconceptions
• Staff Governance Standard: Provided with a Continuously Improving and Safe Working Environment
• M8, Hillington Interchange, Major Bridge Refurbishment – Festive period restrictions

Topics in this Core Brief include: Looking after yourself and others – New sessions for 2026; Are you a member of staff who is Deaf or a BSL user?; and Staff Spotlight: Maria Flynn’s Journey with Access to Work.

Topics in this Core Brief include: Parkhead Hub Officially Opens as Scotland’s Largest Integrated Health and Social Care Facility; Disability History Month – A message from our Employee Director Ann Cameron-Burns; Festive Pay Dates; and Public transport festive service levels 2025/26.

Topics in this Core Brief include: FRSMs (Fluid Resistant Surgical Masks) update; Why are Personal Development Planning and Review (PDP&R) conversations so important? Hear from Vice Chair David Gould; and Day 13 of 16 Days of Activism Against Gender Based Violence.

In this edition of the Interface update, we dive into new patient pathways launched in the Flow Navigation Centre Plus (FNC+Plus), continue our recruitment drive, and welcome new members to the team.

Topics in this Core Brief include: Important information – universal use of masks in NHSGGC.

Topics in this Core Brief include: Influenza: Important Staff Information

Topics in this Core Brief include: Interpreting Support Provision; Be the Support That Makes a Difference – New Peer Support Training Dates 2026!; Care Home Collaborative – December newsletter.

Topics in this Core Brief include: Reduced Working Week (AfC): Updated resources to support contingency planning for 1 April 2026; Acute Non-Routine Referral Pathway – TrakCare; If something isn’t right, talk to us; New functionality launches as part of Copilot AI tool for work; and How one simple adjustment transformed my working life.

Topics in this Core Brief include:
• Board urges staff to have their annual Personal Development Planning and Review (PDP&R) conversations
• GGC Medicines Update
• Let’s Talk Practice Education! Restorative Clinical Supervision
• Let’s talk about… wellbeing webinar: Changing Habits for the Better

Topics in this Core Brief include:
• Change to staff flu vaccination date
• Colleagues focus on Quality Strategy at Mini Accelerated Design Event
• Active Staff update: new classes available and more coming soon
• Are you a member of staff who is Deaf or a BSL user? We need your input
• Your Voice Matters: Staff Experience Action Plan Progress
• Fellowship Programme and Crisis Negotiations for Quality Improvers Event (10 December)
• Day 4 of 16 Days of Activism against Gender Based Violence

This Core Brief features a message from William Edwards, Deputy Chief Executive and Chief Operating Officer thanking staff for your support and commitment for the System Reset which has been running since 20^th November, and announcing its extension to 8 December.

Last week, Professor Jann Gardner, Chief Executive, and Mr William Edwards, Deputy Chief Executive, visited the Virtual Hospital/FNC+Plus, Queen Elizabeth University Hospital (QEUH) and the Royal Hospital for Children (RHC). Their aim was to engage directly with clinical and laboratory colleagues, explore the latest advances in patient care, and discuss how NHSGGC is shaping the future of healthcare through innovation, integration, and a commitment to continuous improvement.

Topics in this Core Brief include: Festive Pay Dates; NHS Greater Glasgow and Clyde: Public Holidays 2026/27; Care Home Winter Readiness Pack 25/26; and IMAGINE a shift where every colleague feels safe.

At last week’s Hackathon, Director of Interface Lorraine Cowie spoke about how new digital pathways will be transformative for NHSGGC and our HSCPs.

These new pathways will ensure that we can provide the right care to patients, in the right place, at the right time.

This week, colleagues came together from across the whole system at Hackathon 3 to develop new pathways and co-design services for our patients.

In this short video from the Hackathon – our biggest to date – we hear about the importance of all colleagues coming together in a collective effort to create impactful change.

Hackathon 3 – Post-Event – YouTube

Topics in this Core Brief include: Risk vs Incident: Chief Risk Officer Katrina Heenan’s easy guide to spot the difference; NHSGGC, Supporting Your Safety, Recovery and Equality; Patient Engagement and Public Involvement – Lunchtime Learning Sessions now LIVE!; Pharmacy Distribution Centre: Non-return of totes, CD wallets and cages; and Let’s Talk Practice Education: Supporting Practice Assessors and Practice Supervisors.

Topics in this Core Brief: Workforce Equality, Diversity and Inclusion Bulletin,

With just one day to go, our Chief Executive, Professor Jann Gardner, has officially launched System Reset. Here she tells us what System Reset aims to achieve as we enter the busiest period of the year.

Topics in this Core Brief include: NHSGGC Chair visits Glasgow Royal Infirmary to meet staff and celebrate innovation in care.

Topics in this Core Brief include: Safety Health and Wellbeing Task Calendar – Slips and Trips; International Fraud Awareness Week; World Kindness Day – Thank You!; Staff Governance Standard: Treated Fairly and Consistently; and Role of British Sign Language Interpreters.

With three days to go until System Reset, Dr Scott Davidson, Medical Director, thanks our staff for their dedication, and explains how our new pathways will help support home recovery and reduce hospital occupancy.

Topics in this Core Brief include:

• New sub-national planning approach for NHS Scotland announced
• Staff guidance on use of Artificial Intelligence tools
• NHSGGC QI Network Event: Wednesday 10 December 2025, 10.00am – 12.00pm
• Let Talk Practice Education: Newly Qualified Practitioner Pathway – Flying Start
• Listening to our patients