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Sisters are Doing It for the NHS – with a century of Experience 

  • 5 min read
Arlene, Jean and Roz

Three siblings who have dedicated their careers to the NHS have celebrated their combined 100 years’ service this year, with 90 of those years dedicated to nursing.

NHS Greater Glasgow and Clyde (NHSGGC) Senior Charge Nurse Arlene Watson, anaesthetic nurse Roz Kerr alongside sister Jean Daly who works at NHS Lanarkshire have clocked up an average of 30 years of nursing each and are still going strong on the frontline. 

Longest-serving sister and trailblazing nurse in the family, Roz Kerr, 58 officially retired three years ago, but came back into the service to support her siblings and pass on her knowledge to new staff, working two days per week to help look after patients in surgery. She currently works between the Queen Elizabeth University Hospital (QEUH) and Wishaw General. Roz, who lives in Hamilton, said: “Clearly nursing runs in our blood somewhere. For me, it was an easy decision to come back part-time to use all the skills I’ve learned over the years, particularly now during the pandemic.”

Growing up in Bothwell, Roz trained as a nurse in 1981 and was followed 10 years later by youngest sister Arlene, 48. Arlene said: “I remember when Roz would be studying and I’d read her nursing books when I was around eight or nine and I knew I wanted to be a nurse. I didn’t know I’d end up in theatre but I fell in love with the speciality.”

Working as a trauma nurse at the QEUH, Arlene can see anything from someone with a broken finger right through to a major car crash patient flown in by helicopter. She said: “Despite the challenges, I love the job and I always say that to students. While the job is hard, it gives me huge satisfaction and that’s why we do it. Our job is practical. You see people get fixed.”

Eldest sister Jean Watson, 62, joined the healthcare service in 1993, working first as a domestic before moving into nursing in 2004, where she now works as a healthcare clinical assistant in an elderly care ward in Motherwell. Reflecting on nursing and its role in the pandemic, Jean said: “It has been an extremely difficult time over pandemic for patients and staff. In an elderly ward it can be very frightening for patients. We have had to become their family in place of their loved ones. 

“Throughout we look after our patients with dignity and understanding. I still love the job. It’s always a pleasure to help someone in this way.”

Throughout their long and shared career paths, they’ve seen many changes in the health service but the underlying principles have always remained the same – putting the patient first in all elements of their care.

Arlene, who lives in Callander with her husband and two children, said: “Nursing has changed drastically – treatments, techniques and new technology mean you are always learning new skills but the basics have always been the same. Every patient should be treated like a member of the family. This is hugely important and focuses you to be able to deliver the best standard of care.” 

Roz added: “You put yourself in the shoes of the patient. How would you want to be treated? If you think about that then you’ll deliver quality care. Nurses are the patients’ advocates. We help make sure every element of care, as it gets pulled together, is the best it can be for that person.” 

On working through the pandemic, each sister pointed to having kindred spirits in one another to confide in and support throughout. Roz summed up: “We understand each other’s jobs incredibly well – which has been an amazing mini-support network throughout our careers, and particularly through the pandemic. While we were unable to see each other at home during the height of the pandemic, I was able to work alongside my sister Arlene so we could keep in touch and make sure we were all ok.” 

Grandmother to two children, Jean who still lives in Bothwell, added: “We’re always talking shop, in work, and out of work – we always have banter about the job, but we love it. It’s been really important for us over the past few years especially, but throughout our whole careers.” 

For the sisters, whose combined careers span time at Glasgow Royal Infirmary, the QEUH, Wishaw General, the old Southern General, Strathclyde Ward and Kirklands, retirement might be nearing, however, their love for the job and desire to pass on knowledge and support colleagues and patients during the pandemic means they won’t be going anywhere anytime soon.