NHS Greater Glasgow and Clyde (NHSGGC) is encouraging parents and carers to understand the best options for their child’s care, as Accident and Emergency (A&E) may not always be the most suitable place for their needs.
The A&E department at the Royal Hospital for Children (RHC) is currently experiencing very high demand, with seasonal illnesses adding extra pressure. This means some families may face longer waiting times than expected, and we recognise how stressful this can be when your child is unwell. We are sorry for any worry or distress this may cause.
When to attend A&E
If your child is very ill or you believe their condition is serious, please attend A&E at the RHC or call 999 immediately.
For other situations, there may be more appropriate alternatives to A&E. To help parents and carers make informed decisions, NHSGGC has shared important resources that explain where to go for the right care. These resources can guide you on whether A&E is necessary or if another service can help more quickly.
Mandy Meechan, Chief Nurse for Paediatrics and Neonatology at the RHC, said:
“At this time of year, seasonal illnesses bring additional pressures to health services across the country, and the RHC is experiencing particular challenges at the moment.
“Our staff are working hard every day to make sure patients receive the care they need as quickly as possible, and we would like to thank them all for their continuing commitment.”
Parents are encouraged to visit: https://www.rhcg.org.uk/.
On this website, there is helpful information about attending the department and what to do when your child is unwell:
- Worried about your child, in an emergency
- How to access the children’s emergency department
- Concerned your child is unwell? (3 months and older) | RHCG
- Concerned about accidents and injuries? | RHCG
There is also support in many other languages that can be accessed here:
Important notice:
Due to high patient numbers, only one accompanying adult is allowed in the waiting area for patient safety and to avoid overcrowding. Once your child is in a cubicle, a second adult may join. Thank you for your understanding and cooperation.
Other options for care:
- Ask yourself: Do I need to go out? For information on keeping your child well and treating minor illnesses and injuries from home, please access the information above, go to NHS Inform or download the NHS24 app. Minor injury units will see patients over 5 years with injuries.
- Be aware: There is help for many conditions right on your doorstep. Your local GP, pharmacy, dentist or optician will offer your child a range of services.
Call 111: If it’s urgent, or you’re not sure, call NHS24 on 111. They’ll make sure you get the help you need.
