************************ Many of the R&I team are working remote from our core offices – please use email or Teams as primary method of contact*************************
Research affects us all; many of the technologies and therapies that we associate with the delivery of a modern health service have their origin in research. Therefore, research is essential to developing the evidence base for the successful promotion and protection of health and well-being and to modern and effective health and social services.
By its very nature, research can involve an element of risk, both in terms of return on investment and sometimes for the safety and well-being of research participants. Therefore proper governance of research is essential to ensure that the public can have confidence in, and benefit from, quality research in health and community care. Glasgow has a long history of groundbreaking research that has resulted in real benefits to patients around the globe.
The team at R&I are keen to foster this spirit and offer extensive support to new and experienced researchers
Research and Innovation Department
NHS Greater Glasgow & Clyde
Admin Building – Level 2
Gartnavel Royal Hospital
1053 Great Western Road
Glasgow
G12 0YN
About Us
Who Are We?
‘A multidisciplinary team promoting, co-ordinating and facilitating all aspects of high quality research within NHS Greater Glasgow & Clyde’
The R&I Management office acts as a catalyst for discovery and innovation within NHSGGC. We have a ‘can-do’ attitude, striving to support both experienced and new researchers in the design and execution of high quality research studies and ensure compliance to all regulatory requirements.
As the busiest R&I office in Scotland, we received in excess of 640 new research applications in 2024 and have approximately 1000 studies ongoing at any one time. To ensure consistency of contact, and to help develop an in-depth understanding of therapy area-specific research projects, the NHSGGC R&I Management office has adopted a ‘portfolio-team’ structure. The portfolio teams form the functional core of R&I and are comprised of Research Co-ordinators, Research Facilitators, Research Administrators and clerical support staff.
The teams work together to support and encourage investigators and manage the R&I process from concept to approval and final report. Specifically, Research Co-ordinators and Facilitators act as an ‘advocate’ for the researcher and balance the administrative burden associated with clinical research against regulatory requirements.
Where to Find Us?
The R&I Management office is situated at Dykebar Hospital, Paisley.
R&I approval provides permission for a study to commence within NHS Greater Glasgow & Clyde (NHSGGC) and is required for all research studies involving NHS patients, their tissues or information, or studies involving NHS staff participating by virtue of their profession.
R&I approval ensures that the legal obligations of the board, outlined in the Research Governance Framework (2nd edition, 2006), are met and is issued following a formal review of the project by designated staff. In addition, R&I approval provides insurance/indemnity for research projects under the Clinical Negligence and Other Risks Indemnity Scheme (CNORIS) and is a condition of ethical favourable opinion. The Research Governance Framework can be found here
The R&I approval process ensures:
An appropriate study sponsor is identified
The scientific quality of the proposal (as required)
That there is a favourable ethical opinion from an appropriate REC
Appropriate regulatory authorisations are in place
Appropriate risk/benefit analysis
Provisions for appropriate insurance/indemnity
The financial and resource implications of the study are assessed
Appropriate trial registration
All researchers have substantive or honorary NHS GG&C contracts
All researchers are adequately qualified
Support department approval
Formal agreements or contracts with external bodies meet the requirements of the Board.
All research conducted within the NHS must have R&I Management Approval
Who provides R&I approval?
Commercial
Commercial research is defined as research that is funded and sponsored by a commercial organisation. A study is defined as industry sponsored and funded if a commercial company has developed the study protocol and is fully funding the additional costs of hosting the trial within the NHS. These trials must be supported by a Clinical Trials Agreement and appropriate indemnification.
The Co-ordinators for Commercial research in NHSGGC are:
A ‘sponsor’ is defined as – an individual or organisation that takes on responsibility for confirming there are proper arrangements in place to initiate, manage, monitor and finance a study. Sponsors must also ensure that appropriate indemnity is in place before research begins.
The Co-ordinators for Non Commercial research Sponsored by NHSGGC are:
Clinical Handling Competency Assessment within NHSGGC
All Induction (Foundation) courses remain the same, however, rather than providing refresher training for everybody irrespective of need, a process of assessment is used to identify where additional support may be required.
Competency Assessors online recording linkNot for clinical handling assessments. This link is for staff who carry out load handling and are not part of the Facilities Directorate e.g. housekeepers. Facilities Training and Education managers can input information directly into eESS from the tracker
Bariatric Guidance and Equipment
Guidance
NHSGGC Moving and Handling Bariatric Guidelinescontain guidance related to moving and handling plus sized (bariatric) patients.
Bariatric beds
The bariatric beds on the Clinical Therapy Bed Contract, including advice on which one to order and ordering instructions are in the resource folder. In addition to the bariatric beds, other specialist beds are also available on this contract, including low level beds and spinal beds
Arjo rental phone number to order bariatric or low-level beds 08457 342000.
NHSGGC’s patient hoists and standing aids are currently serviced every six months by contractors Drive DeVilbiss. When you go to use the hoist or standing aid, as well as your normal pre-use checks, if it does not have an up to date service sticker attached to it, please report this to your local Estates department.
NHSGGC’s patient hoists, standing aids and fabric slings are inspected as per the Lifting Operations & Lifting Equipment Regulations (LOLER) every six months. Currently the inspections are undertaken by Allianz. When you go to use the hoist, standing aid, as well as your normal pre – use checks if it does not have an up to date inspection sticker attached to it, please take the equipment out of use and report this to your local Estates department.
Bed Maintenance Programme
NHSGGC’s patient beds are serviced annually and is currently undertaken by Drive DeVilbiss. When the bed has been serviced a label will be placed on the bed frame at the brake end.
Guidance on reporting faults to electric beds can be found here.
These notices are developed in response to incidents that have occurred or hazards that have been identified. They are designed to be used by Local Managers to communicate key safety messages to their staff. They can be presented in a number of ways including at handovers, safety briefings and staff meetings.
The risk assessments are generic in that they will apply to a number of areas within NHSGGC. You can download them to be included in your ward / departments Health and Safety Management Manual. If you do so however, you must ensure that you have altered the generic principles of the risk assessment to your own specific area, for example, you may have to take into account specifc risks associated with the environment you work in or the equipment you have access to.
Musculoskeletal disorders (MSDs) are problems affecting the muscles, tendons, ligaments, nerves or other soft tissues and joints. The back, neck and upper limbs are particularly at risk. The aims of the NHSGGC Guidance for Managing Musculoskeletal Disorders are to:
Inform all staff of the systems in place for the prevention and treatment of MSDs
Provide guidance to Line Managers to support employees with MSDs
Moving and handling education within NHSGGC is divided into two parts. Induction courses for employees who are new to NHSGGC and do not have a Scottish Manual Handling Passport and update education.
The requirement for an update for staff undertaking higher risk manual handling activities, is identified through competency assessment. Induction courses remain the same, however rather than providing refresher training for all staff irrespective of need, a process of competency assessment is used to identify where additional support may be required.
Staff who require a replacement Scottish Manual Handling Passport can request an electronic version if trained in NHSGGC within the last two years.
Booking
Nominations for all NHSGGC Moving and Handling courses to be made through eESS.
Please ensure delegate is aware of dress code for Moving and Handling Training, appropriate clothing and footwear for practical work. Class register requires payroll number or eESS ID, bring copy of this to the training day.
Attendance will be recorded on eESS. In addition local managers should keep local training records and to assist with this if a delegate does not attend the nominating person will be contacted within 24 hours to inform them of the non-attendance.
Courses
Moving and Handling Induction
Practical moving and handling training is now a one day course, dates and venues available to view on eESS.
Staff should have completed Manual Handling Theory on Learnpro prior to attending the practical course, staff should bring evidence of completing module to practical training.
Competency Assessors Course – Patient Handling
Staff who complete a one day competency assessor course will be able to carry out moving and handling assessments within ward / department.
Competency Assessors Update
Staff who have previously attended a one day competency assessors course can request onsite support, send email to M & H inbox and a member of the team will be in touch to arrange a session.
Load Handling Training – Induction and Competency Assessor
Please request by sending details to the M & H inbox & a member of the team will be in touch to arrange a session.
Onsite Coaching
Please request by sending details to the M & H inbox & a member of the team will be in touch to arrange a session.
eESS is a single, national NHS Scotland approach to HR systems providing a high quality, standardised HR function.
All NHS Greater Glasgow and Clyde staff will have an employee record on the system which interfaces with Payroll and the Scottish Standard Time System (SSTS) to provide real time workforce information and reports. Key features of the system will include:
Employee Self Service – Employees can view their employment record, make changes to personal data (eg. address), and request training.
Manager Self Service – Managers can approve requests and process changes (such as change of hours) through to payroll and will also be able to use manager self-service for improved workforce record keeping and reporting.
Core HR – see below
Oracle Learning Management System (OLM) – see below
Core
eESS Core is the control centre for HR Staff and Line Managers to capture workforce information in relation to employee personal records.
The Core Employee Record captures:
Changes to Contract
Eligibility to Work
Essential workers
Exit Interviews
Mentorship for AHP and NMC
Occupational Health Passport
Other non-NHS employment
Previous NHS employment
Qualifications and registrations
Supplementary roles
Terms and Conditions
HR users will have access to run and generate standard and non-standard reports to support workforce monitoring and planning.
By allowing staff eESS access, employees can view and update information, and ensure that HR and the Board holds accurate and the most up-to-date information.
Oracle Learning Management (OLM)
The Oracle Learning Management (OLM) component of eESS will enable improved access to and monitoring of all the activities associated with the learning and development of staff. This will include the administration of courses and the recording of learning undertaken by every employee, including e-Learning.
Courses can be linked to defined competencies, including national competence frameworks, so that current employee competencies and progress towards those competencies can be updated and monitored.
Benefits
Enables NHSGGC to manage all aspects of the delivery and maintenance of a learning service including the ability to access national courses which are centrally maintained.
OLM supports a blended approach to learning with NHSGGC able to offer a single point of access for all classroom courses and e-Learning across the Board through a unified catalogue.
Maintains information on:
Courses (any educational or development activity designed to enhance an employee’s competencies, qualifications or experience)
Classes (a single occurrence of a course on a particular date)
Resources (such as trainers, equipment or venues)
Employees can directly enrol to courses, subject to manager approval.
The LearnPro interface will automatically update learning records when an e-Learning course is completed.
Employee competencies can be associated with courses. Once a member of staff has completed the course, his or her employee record can be updated with the new competency automatically.
Monitoring of compliance with mandatory training. For example, a skill may require a refresher course every 12 months; OLM will enable you to report on those employees who are due for refresher learning.
A wide range of reports enables learning and development to be monitored at a local and national level.
Automatic system generated e-mail delivered to staff upon:
Full access to all Standard Operating Procedures and e-Learning videos is available on the eESS National Team website.
Oracle Business Intelligence Enterprise Edition (OBIEE)
OBIEE is the integrated Reporting Tool that allows organisations to build and develop a range of reports and dashboards that meets statutory and local reporting requirements. It will support workforce planning and align to requirements for Staff Governance reporting and analysis.
How to contact the eESS Team. Get in touch with the eESS Team via the HR Connect Self-Service Portal which launched on 6th June 2022. (Add the link to your Favourites for easy access). Alternatively you can access the HRConnect portal via NHSGGC Favourites\Admin\HR Self Service Portal.
For urgent enquiries, or to speak to a member of the team, you can call us on 0141 278 2700 option 5. Press 1 for the eESS Support Team and Press 2 for the eESS Technical Team. The phone lines are open between 9.00am and 3.00pm, Monday to Friday.
The eESS Support Team are available to assist with Login Assistance/Password resets, Support with payroll transactions (Staff Transfers/Terminations etc), Input of Staff Engagement Forms (SEFs), Contract Amendments and Set up of Additional Responsibilities
The eESS Technical Team are available with Pending Report (failed payroll transactions), Hierarchy updates, Proxy User set up and end-dating, Set up of New Positions, Set up of New Cost Centres and organisational structures
The first time you call the eESS Team, please provide some key details in relation to your role and the area where you work.
Within NHS Greater Glasgow and Clyde (NHSGGC), we acknowledge the unique commitment demonstrated by the Armed Forces Community, which balances civilian roles within the organisation with military responsibilities or family ties. We value the unique skills and experience being part of this community brings to our organisation.
The Armed Forces Community encompasses both individuals who have served in the Armed Forces and individuals affiliated with the Armed Forces, including military family members and dependants. Therefore the Armed Forces Community includes Armed Forces regulars, Service leavers, Veterans, Armed Forces reservists, Cadets & Cadet Forces Adult Volunteers (CFAV) and Military spouses & dependants.
Therefore if you are a member of the Community in any way, we would ask you to register with the Board Contact: Diana Hudson, Staff Experience Adviser, Diana.Hudson@nhs.scot. This means, we can ensure you are kept up to date with the support that NHS Greater Glasgow and Clyde can offer.
When registering, we ask that you complete a short form and submit this to the Board Contact. By completing these details, we’re able to securely hold your contact details and will be used for the purposes of Armed Forces communication within the Board. Please get in touch with the Board Contact for a registration form.
The Armed Forces Covenant
NHS Greater Glasgow and Clyde (NHSGGC) affirmed its commitment to supporting serving personnel, Reservists, veterans, and military families by signing the Armed Forces Covenant. By signing the Covenant, we pledge our commitment to supporting the Armed Forces Community, recognising the value they contribute and acknowledging that serving personnel and military families should be treated with fairness and respect.
To help NHSGGC staff understand the Covenant and its implementation, a LearnPro module has been created. This module is available under the Specialist Subjects dropdown in the LearnPro system or by searching, “Understanding the Armed Forces Covenant”. The LearnPro system can be found using this link: learnPro NHS – Login
The regular training that the Reserve Forces undertake brings essential skills into the workplace such as leadership, communication, team working and organisational ability, which ultimately lead to improved performance in the workplace.
The Reserve Forces Training Policy is an established National NHS Scotland policy within our suite of workforce policies and we hope that we can be confident that all NHS Scotland employers are treating their staff who are members of the Reserve Forces equally.
The Employer Recognition Scheme (ERS) encourages employers to support members of our workforce who are part of the Armed Forces Community.
NHSGGC’s dedication to ensuring that all members of its workforce feel valued is evident, with a particular emphasis on supporting those who are part of the Armed Forces Community. The organisation’s communications and activities are carefully designed to celebrate and encourage this community, and we are delighted to be recognised for this work through achieving the Gold level in the Defence Employer Recognition Scheme.
Harm reduction refers to policies, programmes, interventions and practices that aim to minimise the negative health, social and legal impacts associated with drug and/or alcohol use.
Harm reduction focuses on positive change and working with people without judgement, coercion, discrimination, or requiring that people stop using drugs or alcohol as a precondition of support.
Alcohol
Alcohol Focus Scotland | Working to Reduce Alcohol Harm – Alcohol Focus Scotland (AFS) are the national alcohol charity working to reduce harm caused by alcohol, this is done by promoting evidence-based, cost-effective policy measures
Alcohol Change UK Charity – Alcohol Change UK is a leading UK alcohol charity, formed from the merger of Alcohol Concern and Alcohol Research UK. Alcohol Change UK works for a society that is free from the harm caused by alcohol. Alcohol Change UK creates evidence-driven change by working towards five key changes: improved knowledge, better policies and regulation, shifted cultural norms, improved drinking behaviours, and more and better support and treatment.
SAFER Initiative – The World Health Organization (WHO), in collaboration with international partners, launched the SAFER Initiative in 2018 alongside the United Nations third high-level meeting on prevention and control of noncommunicable diseases (NCDs). SAFER was developed to deliver health and development gains in order to meet global, regional and country health and development goals and targets and to reduce human suffering and pain caused by the harmful use of alcohol.
WHO – European Region – The European framework for action on alcohol 2022–2025 draws on the latest evidence on alcohol attributable harm and the best evidence to reduce such harm. It reflects the context that Member States find themselves in, including dealing with the impacts of the COVID-19 pandemic, and highlights priority areas for action.
Drugs
Cocaine Toolkit – This toolkit provides guidance primarily for staff working with individuals currently in treatment with Opiate Substitution Therapy (OST) for opiate dependence and using cocaine but may also be relevant to individuals presenting with primary cocaine use.
European Union Drug Agency (EUDA) – The EUDA mission focuses on contributing to EU preparedness on drugs through four main actions: anticipate, alert, respond and EUDA. The EUDA is a source of drug-related expertise in Europe sharing independent, scientifically validated knowledge, alerts and recommendations.
GGC ADRS OST Prescribing Guideline – This guidance is aimed at all independent prescribers, doctors and staff involved in the community care of individuals who use opioid drugs and in particular new and inexperienced prescribers.
Harm Reduction International (HRI) – The HRI use data and advocacy to promote harm reduction and drug policy reform. Rights-based, evidence-informed responses to drugs contribute to healthier, safer societies.
Naloxone – Naloxone is a drug that can reverse the effects of opioid drugs like heroin, methadone, opium, codeine, morphine and buprenorphine. Naloxone is only effective for opioid overdoses and won’t work with on other drugs, however as most drug related deaths in Scotland involve more than one drug the use of naloxone is advised and may help keep the person someone alive until medical help arrives. Naloxone is available in two different forms, Prenoxad, which is a pre-filled syringe or Nyxoid, which is a nasal spray. Naloxone kits are available to anyone who may be supporting someone at risk or likely to witness an overdose. Scottish Families provide a ‘Click & Deliver’ take-home naloxone service to anyone living in Scotland who is over the age of 16 (for injection kit) and 14 (for nasal kit). Scottish Drugs Forum have also developed a short e-learning course that will show you how to respond to an overdose and administer Naloxone. Every pharmacy in Scotland also has Naloxone available for use in an emergency either within the premises or for anyone overdosing near the premises. The pharmacy can administer the Naloxone or provide the kit to a member of the public who has had training in Naloxone and allow them to administer.
Nitazenes – Updated Nitazene Resource: Information on Nitazenes and Overdose Risk. The Scottish Drugs Forum (SDF) has published an updated resource on nitazenes, a group of synthetic opioids that have been increasingly detected in Scotland’s drug supply and are linked to rising numbers of overdoses, hospitalisations and deaths. You can access the updated resource here.
WEDINOS – Welsh Emerging Drugs & Identification of Novel Substances Project – The Welsh Drug Checking Service WEDINOS provides a robust mechanism for the collection and testing of unknown / unidentified or new psychoactive substances and combinations of substances, and the production and dissemination of pragmatic harm reduction advice.
Alcohol and Drug Partnerships: Delivery Framework – 2019. Framework for local partnerships between health boards, local authorities, police and voluntary agencies working to reduce the use of and harms from alcohol and drugs.
Count 14 – 2019. In 2019 Count 14 campaign was launched to raise awareness of the UK Chief Medical Officers’ Low Risk Drinking Guidelines, and what 14 units mean in terms of specific alcoholic drinks.
Alcohol Brief Interventions National Guidance 2019-2020 – 2019. The guidance outlines what should be considered to ensure appropriate planning and delivery of ABIs and the related reporting requirements for NHS Boards and their Alcohol and Drug Partnership (ADP) partners.
WHO: Global Status Report On Alcohol and Health – 2018. World Health Organisation report which presents a comprehensive picture of alcohol consumption and the disease burden attributable to alcohol worldwide.
Getting Our Priorities Right: Good Practice Guidance – 2013. Good practice guidance for all agencies and practitioners working with children, young people and families affected by problem alcohol and/or drug use. This includes sections on information sharing, multi-agency working and strategic leadership.
Monitoring and Evaluating Scotland’s Alcohol Strategy programme – 2011 to present. NHS Scotland set up the Monitoring and Evaluating Scotland’s Alcohol Strategy (MESAS) programme to evaluate Scotland’s alcohol strategy. Annual monitoring reports present data on alcohol sales, alcohol price, self-reported consumption, alcohol-specific deaths, alcohol-related hospitalisations and social harms.
Alcohol (Scotland) Act – 2010. The act made provision to regulate the sale of alcohol and licensing of premises on which alcohol is sold.
Supporting the Development of Scotland’s Alcohol and Drug Workforce – 2010. A Scottish Government and COSLA statement which outlines the important roles and contributions of those directly involved in workforce development. It outlines learning priorities for all levels of the alcohol and drug workforce.
A Whole-system Response to Drug Prevention in the UK – 2025. An independent report published 28 May 2025 by the UK Advisory Council on the Misuse of Drugs on the long-term prevention of drug use and related harms among young people.
National Mission – Drug Deaths Plan 2022-2026 – 2022. The aim of the National Mission is to reduce drug deaths and improve the lives of those impacted by drugs. This document shows how this will be done.
“Taking Away the Chaos” – the health needs of people who inject drugs in public places in Glasgow City Centre.
Alcohol and Drug Partnerships: Delivery Framework – 2019. Framework for local partnerships between health boards, local authorities, police and voluntary agencies working to reduce the use of and harms from alcohol and drugs.
Rights, Respect and Recovery – 2018. Scotland’s strategy to improve health by preventing and reducing alcohol and drug use, harm and related deaths.
Psychoactive Substances Act – 2016. The act makes it an offence to produce, supply, offer to supply, possess with intent to supply, possess on custodial premises, import or export psychoactive substances.
‘What Works’ in Drug Education and Prevention – 2016. The Scottish Government published a literature review on ‘what works’ in substance use education and prevention, including schools-based approaches and prevention beyond schools.
Getting Our Priorities Right: Good Practice Guidance – 2013. Good practice guidance for all agencies and practitioners working with children, young people and families affected by problem alcohol and/or drug use. This includes sections on information sharing, multi-agency working and strategic leadership.
Home – Harm Reduction International – Harm Reduction International(HRI) use data and advocacy to promote harm reduction and drug policy reform. Rights-based, evidence-informed responses to drugs contribute to healthier, safer societies.
EUDA home page | www.euda.europa.eu. – The European Union Drug Agency (EUDA) mission focuses on contributing to EU preparedness on drugs through four main actions: anticipate, alert, respond and EUDA. The EUDA is a source of drug-related expertise in Europe sharing independent, scientifically validated knowledge, alerts and recommendations.
Medication Assisted Treatment (MAT) standards: access, choice, support – gov.scot – Evidence based standards to enable the consistent delivery of safe, accessible, high-quality drug treatment across Scotland. These are relevant to people and families accessing or in need of services, and health and social care staff responsible for delivery of recovery oriented systems of care.
The Illicit Project was developed by researchers at the University of Sydney, with funding from the Centre of Research Excellence in Prevention and Early Intervention in Mental Illness & Substance Use. Clinically validated education that teaches neuroscience and harm reduction to young people.
Hard Edges Report – 2019. Report highlighting the complexity of the lives of people facing multiple disadvantage in Scotland.
National Standards for Community Engagement – 2019. Scottish Community Development Centre: The National Standards for Community Engagement are good-practice principles designed to improve and guide the process of community engagement
Scottish Schools Adolescent Lifestyle and Substance User Survey (SALSUS) – 2018. SALSUS is our main source of information on alcohol, drug and tobacco use among Scotland’s young people. It is vital because the survey data acts as the official measures of progress towards targets for reducing smoking and drug use, and to monitor their priority of addressing harmful drinking.
A Connected Scotland – 2018. The Scottish Government’s first national strategy to tackle social isolation and loneliness and to build stronger social connections.
Turning the Tide through Prevention – 2018. NHS Greater Glasgow and Clyde’s Public Health Strategy 2018-2028 which emphasises the importance of the prevention of ill health and improvement of wellbeing in order to increase the healthy life expectancy of the whole population and reduce health inequalities.
Recovery Oriented Systems of Care (ROSC) – 2018. A co-ordinated network of community based services and supports that is person centered and builds on strengths and resilience of individuals, families and communities
Transforming Psychological Trauma: Knowledge and Skills Framework – 2017. A framework designed to support the development of the Scottish workforce in both recognising existing skills and knowledge and also helping them and their organisations to make informed decisions about the most suitable evidence-based training to meet gaps.
Restoring the Public Health Response to Homelessness in Scotland – 2015. A report which brings together academic evidence and service experience within Scotland to provide a route map for Public Health to engage fully in the prevention and mitigation of homelessness and its health consequences.
Community Empowerment (Scotland) Act – 2015. The act sets out national outcomes and seeks to empower community bodies through the ownership or control of land and buildings, and by strengthening their voices in decisions about public services.
Children and Young People (Scotland) Act – 2014. An act to make provision about the rights of children and young people; and services and support for children and young people.
Equally Well Review – 2013. A review of the Scottish Government’s national policy on health inequalities, including what works to address health inequalities and where to focus activity.
Training Opportunities
Please find below a range of organisations offering alcohol and drug related training throughout Greater Glasgow and Clyde. Please note there may be a cost attached to some of the training below.
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