About The Family Wellbeing Hub

How We Support You

When you attend the Family Wellbeing Hub, you will meet our Health Improvement Senior, who will support you through a 1:1 Family Wellbeing Support Needs Assessment. This is:

• A safe, supportive space
• Led by you and what matters to your family
• A chance to talk openly about what is going on at home, school, or in your child’s life
• A place where you will be listened to without judgement

Together, we will:

• Explore your concerns, worries and strengths
• Understand your child’s needs in a neuroaffirming way
• Agree a support plan that feels right for you

You don’t need to have the “right words” — we will go at your pace.

Your Support Plan

Your support plan may include:

• Practical strategies to support behaviour, emotions or routines
• Support around school challenges (including EBSNA) need to explain what this is even though also explained below
• Understanding neurodiversity and your child’s needs
• Help with your own wellbeing as a parent/carer
• Advice on what support is available and how to access it

Learning & building confidence

You can also attend workshops and training (online or face-to-face), including:

• Trauma-informed parenting
• Neurodiversity awareness
• Emotionally Based School Non‑Attendance (EBSNA)
• Self-harm and suicide prevention
• Mental health and wellbeing
• Screen time and sleep support

These are designed to give you practical tools you can use at home or school 

You are not alone
You can join our Parent/Carer Peer Support Group, alongside our parent/carer peer support volunteers Shona and Amanda, & Emma our group facilitator, where you can:

• Meet other parents who understand what you’re going through
• Share experiences in a safe, supportive space
• Feel less isolated and more confident
• Access peer and professional support together

Many parents describe this service as a “lifeline”.