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Contacts

Please note these numbers are for orthopaedic patients attending Glasgow Royal Infirmary/Stobhill ACH Orthopaedic Departments only.

  • Patient Focused Booking Lines: 0141 201 3105 or 0141 201 3114 (appointment queries or cancellations)
  • Attend Anywhere Helpline:  0141 201 3105 or 0141 201 3114 (only for Orthopaedics North)

Our Office Hours (excluding public holidays)

Monday to Thursday 8.00am until 5.00pm

Friday 8.00am until 4.00pm

In an emergency, click here to find your local Glasgow Emergency Department or Minor Injuries Unit.

Outpatient Contacts
  • (PFB LINES) Patient Focused Booking: 0141 201 3105 and 0141 201 3114
  • Return Appointments: 0141 201 3105 and 0141 201 3114
  • Medical Advice (current patients only): 0141 201 6416
  • Pre-Operative Assessment (appointments): 0141 201 3721
  • Outpatient Waiting List Coordinator / Admin Supervisor: 0141 201 3736
  • MSK Oncology / Admin Supervisor: 0141 201 3737
Patient Focused Booking

Very simply, Patient Focused Booking (PFB) puts patients at the heart of the booking process by engaging them in dialogue about their appointment. Previously, patients would be sent an appointment letter, with the date and time of their appointment, no matter how far ahead in time that may have been. When the appointment day came, patients may have no longer required the consultation, may have forgotten to turn up or booked clinics may have been cancelled.

With PFB, patients are sent an invitation letter, inviting them to telephone or email the hospital to arrange a suitable date and time for an appointment within current guarantee time guidelines. The process is complemented by a policy that prevents a clinic being cancelled with less than six weeks’ notice. Therefore, when the patient phones or emails, the appointment options are limited to only those clinics scheduled in the next few weeks (non-routine patients are clinically prioritised to by-pass this process and will always be seen first).

The call operator offers a choice of dates and times and the patient chooses the most convenient to them. After a period of 7 days, if the patient fails to phone a reminder letter will be sent, after checking contact details, if the patient fails to respond to the reminder letter after a period of 7 days a further letter is sent to the patient and their GP, explaining that they have been removed from the waiting list.

Inpatient Contacts

Glasgow Royal Infirmary

  • Ward 61: 0141 201 5842
  • Ward 62: 0141 201 5846
  • Wards 26/27: 0141 201 1193
  • Same Day Admission Unit (Reception): 0141 201 5370/1

Stobhill Ambulatory Care Hospital

Day Surgery Unit (Reception): 0141 355 1329

If you know the name of your consultant and have been listed for surgery, please contact the relevant secretary detailed below.

Orthopaedic Service – Consultant Secretaries

Knee and Trauma Reconstruction / Common ACL
Mr C Drury, Mr A MacLean
Tracey Wilson 201 3723

Specialist Knee
Mr B Jones
Denise Fisher 201 3718

Common Knee & Trauma
Mr M Blyth, Mr A Shaw
Toni Docherty 201 3731

Common / Specialist Foot
Mr C Kumar, Mr Paul Jenkins
Debbie Clearie 201 3751

Foot & Ankle
Mr Evan Crane, Miss N.J. Madeley
Kirsten Rennie (corporate audit) 201 3719

Hand & Wrist
Mr I McGraw, Mr G Sianos
Samantha Lepkowski 201 3750

Upper Limb / Common Shoulder
Mr A Brooksbank, Mr Cameron Elias-Jones
Kirstie Stirling 201 3734

Hip Specialist / Common Hip
Mr A Stark, Mr K Bryceland
Linda West 201 3733

Oncology
Mr A Mahendra, Mr S Gupta
Meg Gourlay 201 3166