This page provides information for those who have been given a Patient Initiated Return (PIR) after a physiotherapy appointment.
PIR is the usual way we arrange follow-up appointments.
This means you will not have another appointment booked for you straight away.
Instead, you can contact us if you need another appointment during your PIR period.
Most people do not need another appointment straight away. PIR gives you time to see how you are getting on and lets you contact us when you need more help.
Being on PIR does not mean you have been discharged. You can contact us during your PIR period if you need another appointment and this can be arranged.
When should I contact you?
Your physiotherapist will have given you a PIR Information leaflet and guidance about when to arrange another appointment. Please follow the advice they give you.
They may ask you to contact us:
• if your symptoms are not getting better
• if your symptoms get worse
• if your symptoms come back
• when you are ready to progress your exercises
• when you need to be reviewed as part of your recovery after an operation
• if you need more help or advice from your physiotherapist.
If you are getting better and do not need any more help, you do not need to contact us.
How long can I stay on PIR?
Your physiotherapist will have given you a PIR Information leaflet which will tell you the date you need to contact us by if you need another appointment.
You can book an appointment with your physiotherapist at any time up until this date
Please keep this leaflet safe.
What happens if I do not contact you?
If we do not hear from you by the date on your leaflet, we will assume you do not need any more physiotherapy.
You will then be discharged from the physiotherapy service.
We will send a letter to your GP to let them know.
What if I lose my leaflet?
If you lose your leaflet, cannot remember your PIR date, or need another appointment, please contact us using the details below.
Telephone: 0800592087.
Email: Appointmentsbookingcentre@ggc.scot.nhs.uk
Tell us what you think
Your feedback is important to us.
We want to know what you think about PIR and your experience of using it. Your feedback will help us improve the service.
If you have any questions about PIR, please contact us using the details on your leaflet.