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Feedback, Comments, Concerns, Compliments and Complaints 2025-2026

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Feedback, Comments, Concerns, Compliments and Complaints 2025-2026

Feedback, Comments, Concerns, Compliments and Complaints 2025-2026
Mandy Crawford, Corporate Services Manager Complaints
Professor Angela Wallace, Executive Director of Nursing

Contents:

  • At a glance
  • Executive Summary
    • Overview
    • Complaint Themes
  • Introduction
  • Section 1: Key Performance Indicator
  • Section 2: Primary Care
  • Section 3: Feedback, Comments, Concerns, Compliments
  • Section 4: Person-Centred Care Improvement Programme
  • Section 5: Next Steps

Attached Files

1 file
pdf
NHSGGC_Patient-Feedback-Annual-Report_2025-2026.pdf
707 kb