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Virtual Hospital – FAQs

What is the Virtual Hospital?

The Virtual Hospital (sometimes called a “Virtual Ward” or “Hospital at Home”) provides:

  • Ongoing monitoring by a clinical team (sometimes daily)
  • Advice and support when you need it
  • Access to specialist input if your condition changes.

You will remain under the care of a hospital team, even though you are at home.

Why would I be admitted to a Virtual Hospital?

You may be discharged from hospital but admitted to the Virtual Hospital because your condition:

  • Requires ongoing monitoring or treatment
  • Can be safely managed at home
  • Does not require you to stay in hospital.

This approach allows you to recover in a more comfortable setting while still receiving high-quality care. It also allows us to free up hospital beds for patients who need them.

How will my condition be monitored?

Depending on your needs, we may ask you to:

  • Check and record your observations (e.g. your temperature, pulse, oxygen levels)
  • Report symptoms or any concerns
  • Take medications as prescribed.

We will discuss everything with you before you are discharge from the ward.

Is this safe?

Yes. This option is only offered when your team feels it is safe for you to go home with the right advice and support. If you are unsure, please talk to us before you leave. We want you to feel confident before leaving the hospital.

Who will look after me?

Your care team will be made up by a number of people depending on your specific needs, but may include:

  • Nurses
  • Doctors
  • Advanced Practitioners
  • Allied health professionals (e.g. physiotherapy, pharmacy)
  • Administrative support staff.

What if I need special equipment?

If you need equipment such as:

  • Blood pressure monitor
  • Pulse oximeter to measure your oxygen levels
  • Thermometer to take your temperature.

We will provide them and explain how to use them safely.

Will my test/scan be delayed because I went home?

No. Your test is still prioritised and arranged as part of your hospital care.

Do I need to contact my GP?

No. This is organised through hospital services. Once complete, your GP will receive a copy of the results.

What will happen if I miss my appointment?

The team will contact you and discuss next steps.

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