Thirteen years after joining NHS Greater Glasgow and Clyde (NHSGGC) as a young apprentice, Alison Pugh has built a rewarding and varied career – and she hopes her story will inspire others to take the same first step.
Alison, now 33 and living in Paisley, began her journey in 2013 when she took on a two‑year apprenticeship with the staff bank and recruitment teams. Unsure of her career direction after leaving school, she decided to “give it a go”, encouraged by her mum who also worked within the NHS. It proved to be the ideal starting point for her.
During her apprenticeship, Alison completed a business administration qualification at college, gaining the skills and confidence that would shape her future. Her interest in recruitment soon became clear, and she successfully applied to work within the recruitment team after her apprenticeship – a role she describes as her biggest learning curve.
Over the following years, she helped coordinate staff bank operations, supported nurse training, and attended a wide range of development sessions. She also worked closely with data analysts across NHSGGC, gaining valuable experience in reporting and presenting information.
When the COVID‑19 pandemic brought unprecedented challenges, Alison joined the newly formed service delivery team within the staff bank. Her role expanded significantly, and she played her part in helping services adapt to the new demands of the time.
Her career has now come full circle. Alison currently works as a staff bank supervisor for the NHSGGC Staff Bank – still supporting others to find their place in the NHS, just as she once did.
Looking back, she says apprenticeships are an ideal route for anyone uncertain about their next steps.
“If someone doesn’t know what to do for a career, I’d highly recommend apprenticeships. Joining the NHS has been the best thing I’ve ever done. You get real work experience, and you’re fully supported throughout,” Alison said. “I was young when I started and it was daunting, but I got excellent training and lots of support.”
Alison encourages anyone considering their future to explore the wide range of opportunities available at NHSGGC.
“If you’re not sure what direction to take, have a look at the roles available. If something interests you – go for it.”
Her journey highlights how apprenticeships can open the door to long‑lasting, meaningful careers in healthcare, offering young people the chance to learn, grow and thrive within Scotland’s largest health board.
For more information on apprenticeships with NHSGGC and opportunities available, go to the NHSGGC website.
