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Person Centred Visiting – Information For Staff

The following documents provide help and guidance to ensure you are familiar with supporting patients and their relatives and friends to receive ‘virtual visit’ (video calls) and how to do this safely and efficiently at all times.

  1. Standard Operating Procedure for Staff, for use of the ‘virtual visiting’ iPads.  Please check this regularly as Covid-19 Guidance is updated and new additions are added.
  2. Guide to using vCreate 
  3. Guide to using Communication Support Tools and a video for Interpreter Now
  4. Guide to having 3 or more people in a virtual visit

If you need additional support or guidance, please email virtual.visit@ggc.scot.nhs.uk in the first instance.

A report has been developed with information about the setup, maintenance, improvements and evaluation of the Person Centred Virtual Visiting service.