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Peer Support – Level 2 Peer Supporter

Course overview

Peer Supporters are a key pillar of the NHSGGC Peer Support Framework and provide a caring space to listen to and support colleagues, while adhering to the principles of Psychological First Aid (PFA) contained in the NHSGGC Peer Support Framework.

This 1 day course provides the tools and techniques to support colleagues to undertake this role.

Learning Outcomes

By the end of the course you will be able to act as a Peer Supporter for your team or service using the following knowledge, tools and techniques:

  • What is staff support, the benefits of supporting staff, and how to deliver it
  • Psychological First Aid
  • Resilience
  • Burnout/Compassion Fatigue/Vicarious Trauma
  • Mental Health Difficulties – Depression; Anxiety; Trauma
  • Skills; Therapeutic Conversations
  • Matching modality of staff support to team/service
  • Planning and implementing a peer support process
  • Take care of ourselves
  • Understanding the NHSGGC Peer Support Network and how to navigate it
  • Governance and Duty of Care processes

Following the course, Peer Supporters will be provided with a course Handbook and be supported by the NHSGGC Occupational Health Psychological Therapies Team with ongoing offerings of support and supervision sessions, CPD events and 121 advice as required.

Course provider; NHSGGC Occupational Health Psychological Therapies Team

Who should attend

Candidates and line managers must agree in advance the expectations required for the Peer Supporter role in their team or service. This includes time to respond to local support needs and participate in the organisational governance arrangements for this role i.e. training, supervision including psychology led supervision and support sessions.

Pre Requisites

Candidates to:

  • Complete Level 1 Peer Support online module An Introduction to Psychological Wellbeing. For health staff this is module GCC 277 (available here), for social care staff this is available via your local authority digital learning platform
  • Agree in advance with their line manager the expectations required for the Peer Supporter role in their team or service. This includes time to respond to local support needs and participate in the organisational governance arrangements for this role i.e. training, supervision including psychology led supervision and support sessions.

Duration; 1 day, 0930 – 1630

  • C1 – Communication
  • C2 – Person and People Development

Tutor Led Course; Attendance is 1 day, 0930 – 1630.

 To book ……..

e-Learning; An e-Learning option is currently available and noted under the course pre-requisites.