Haematology and Blood Transfusion

The Department of Haematology, South Sector, NHSGGC, comprises main Haematology and Blood Transfusion Laboratory Services at the Queen Elizabeth University Hospital, and a satellite laboratory at The Victoria Ambulatory Care Hospital. 

The Department is fully committed to the provision of a quality laboratory and clinical service and is accredited by the United Kingdom Accreditation Service (UKAS) to international standard ISO:15189, for compliance to the Blood safety and Quality Regulations (BSQR) and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products regulatory Agency (MHRA).

Our ISO:15189 accredited scope can be found by clicking on the UKAS logo.

The Department Quality Policy defines the principal aims towards the provision of this service this can be found in the Quality manual. The Quality Manual provides information relating to the accreditation, organisation, management and structure of the Department.

The Service User Handbook provides comprehensive information regarding the use of the clinical and laboratory service, including information relating to the Departmental test repertoire, specimen requirements, test reference and therapeutic ranges, and urgent and emergency requests. There is also a separate handbook for General Practitioners.

If you have any comments, feedback and or complaints (Complaints Policy) in relation to our service, please contact either the Technical Services Manager or the Quality Manager.

Contact Information

On this page you can find some Information for Patients with names of organisations with links to their websites that contain information, advice and support for those affected by Haematological disorders and Blood Transfusion. Further Information can also be found on the Beatson WoSCC page.

Information for Patients

• Anthony Nolan – The register of donors of  blood stem cells or bone marrow for people in desperate need.

• Antiphospholipid Syndrome Support – Providing support to anyone affected with APS.

• Aplastic Anaemia Trust – Providing support to patients and their families, also research into Aplastic Anaemia

• Bloodwise – Providing research and support to patients and their families affected by blood cancer.

• CML Support – Providing support, advice and information about CML.

• The Haemophilia Society – The UK’s only independent charity for everyone affected by a bleeding disorder

• Haemophilia Scotland – Haemophilia Scotland is for those who have haemophilia, von Willebrands or other bleeding disorders.

• Harvey’s Gang – Helping Children understand the science behind their Healthcare.

• Institute for Biomedical Science (IBMS) – The professional body for biomedical scientists, support staff and students.

• ITP Support Association – Promoting and improving the welfare of patients and families of patients with Immune Thrombocytopenia.

• Leukaemia care UK – Advice, Information and support for anyone affected by blood cancer.  

• Lymphoma Association – Providing information and support to help lymphoma patients and their families.

• Macmillan – Support, advice or someone who’ll listen if you just want to talk. 

• MDS Support – Support and information to patients and families to those affected by Myelodysplastic Syndromes.

• Myeloma UK – Providing information and support to patients and families to help them deal with myeloma

• NHS Blood and Transplant (NHSBT) – Supporting patients, donors and their families throughout the donation and transplantation process.

• Scottish National Blood Transfusion Service (SNBTS) – The Scottish National Blood Transfusion Service is the provider of blood, tissues and cellular products and services in Scotland.

• Sickle Cell Society – Supports and represents those who are affected by sickle cell disease. 

On this page you will find names and links to websites that contain information, guidance and resources for Healthcare Professionals on Haematology, Blood Transfusion and Healthcare Science.

• Bloodline. Dedicated to furthering and enhancing the fields of haematology and oncology.

• British Blood Transfusion Society (BBTS). The society dedicated to supporting Britain and Ireland’s Transfusion Professionals.

• British Society for Haematology (BSH). The UK haematology organisation covering all aspects of Haematology.

• British Society for Haemostasis and Thrombosis (BSHT). Dedicated to the advancement of public education and promotion of all branches of medical science concerned with haemostasis and thrombosis.

• European Haematology Association (EHA). Promoting excellence in patient care, research, and education in haematology.

• Health and Care Professions Council (HCPC). The regulator set up to protect the public. Keeping a Register of health and care professionals who meet the standards for their training, professional skills and behaviour.

• Institute for Biomedical Science (IBMS). The professional body for biomedical scientists, support staff and students.

• The International Society of Blood Transfusion (ISBT). The International Society of Blood Transfusion is a scientific society for transfusion medicine professionals from across the world.

• The International Society on Thrombosis and Haemostasis (ISTH). The International Society on Thrombosis and Haemostasis is a global  organisation dedicated to advancing the understanding, prevention, diagnosis and treatment of thrombotic and bleeding disorders

• Royal College of Pathologists (RcPath). The College is an organisation concerned with all matters relating to the science and practice of pathology.

• SHOT (Serious Hazards of Transfusion). The UK’s independent, professionally led Haemovigilance scheme

• The Scottish Haematology Society. The Scottish Haematology Society represents the specialities of Haematology and Blood Transfusion in Scotland.

• Scottish National Blood Transfusion Service (SNBTS). The Scottish National Blood Transfusion Service is the provider of blood, tissues and cellular products and services in Scotland.

The Department of Haematology and Blood Transfusion in the North Glasgow Sector of NHSGCC provides a wide range of services to North and East Glasgow, also to other NHS Providers in the West of Scotland.  

Haematology and Blood Transfusion Service Locations

You can find Haematology Laboratory services at Glasgow Royal Infirmary and Gartnavel General Hospital. There is a rapid results service from our satellite laboratory at Stobhill ACH and we also have a rapid results service for Haematology Outpatients at West Glasgow ACH.

You can find Blood Transfusion Laboratory services at Glasgow Royal Infirmary and also at Gartnavel General Hospital. 

Our Haemato-Oncology Laboratory at Gartnavel General Hospital provides Cell Marker Testing.

Along with the West of Scotland Adult Haemophilia and Thrombosis Centre we also provide Specialist Haemostasis testing at Glasgow Royal Infirmary 

Details of all our services along with other information about us can be found in our Service Users Handbook.

Haematology and Blood Transfusion Accreditation and Regulation

All our staff are fully committed to the provision of laboratory and clinical services that meet the highest standards, we have been assessed and found compliant with the following accreditation and regulatory standards.

• Blood safety and Quality Regulations 2005 (BSQR)
• The Medicines for Human Use (Clinical Trials) Regulations 2004
• The Human Tissues Act 2004
• JACIE
• ISO:15189

The regulatory and Accreditation bodies that assess us are:

• Medicines and Healthcare Products Regulatory Agency (MHRA).
• Human Tissue Authority (HTA).
• The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE).
• United Kingdom Accreditation Service (UKAS).

Our ISO:15189 certificate of accreditation is available to view and also our accredited scope can be found by clicking on the UKAS logo.

In accordance with UKAS guidance publication Lab 1, “Reference to Accreditation for Laboratories,” Section 5.1. We have chosen to inform our service users of our accredited scope for ISO:15189 by providing a link to our Schedule of Accreditation (scope) which may be found on the UKAS website.

Haematology and Blood Transfusion Service Information

Our Service User Handbook contains comprehensive information on how to use the Haematology and Blood Transfusion department’s clinical and laboratory services, including information about the assays and tests that we perform, the type of specimens that we require, reference and therapeutic ranges for our assays and tests and also how to request assays and tests in an emergency or that are urgent.

Within our Quality Policy you will find the principal aims of how we provide our service.

Our Quality Manual also provides information about our organisation, management and the staff structure found in our Department.

Haematology and Blood Transfusion Service Feedback

If you have any comments, feedback, concerns and/or complaints (Feedback and Complaints Policy, User Feedback Form)  about any part of our service please contact either the Technical Services Manager (TSM) or the Quality Manager (QM) their details can be found in our Service User Handbook.

Healthcare scientists are difficult to describe in one sentence. Many  are laboratory based and investigate disease, genetic make up and new scientific treatments. Others involve direct work with patients, for example, measuring the function of a particular organ. Then there are the scientists whose focus is more about engineering, ensuring that medical equipment is working safely or researching new medical technology.

If you’ve ever been given a new treatment, had a biopsy, a scan or a blood, sight or hearing test, it’s more than likely that a member of the healthcare science team was involved.

It’s even possible that the person you thought was a doctor was actually a healthcare scientist. The healthcare science team are involved in over 70% of all clinical decisions in the NHS and you’ll find their fingerprints on many of the latest technological advancements in preventing, diagnosing and treating a wide range of medical conditions (Extract from an article in The Guardian 17th March 2013).

Healthcare Science Career Information

For information on the variety of Healthcare Science careers please visit the websites listed on this page.

NHSGGC offers a wide range of careers in Healthcare science for more information about working for NHSGGC please go to the Recruitment Services page of the NHSGGC website.

Current vacancies in NHSGGC are displayed on the NHS Scotland Jobs Website please follow the link to discover the current available jobs and details of how to apply.

 Information on living and working in Glasgow.

Here you will finds Haematology and Blood Transfusion forms and guidelines related to our service. For further Information and advice please contact the Laboratory using the telephone numbers in our contacts section. More information can be found in our user handbook.

As of 21.08.23 Clyde Haematology and Blood Transfusion will outsource processing (partial) and interpretation of bone marrow samples to the below service: 

Department of Haematology and Blood Transfusion, Gartnaval General Hospital, Paul O’Gorman Building, 21 Shelley Road, Glasgow, G12 0XB.

This service is accredited to ISO 15189:2012 (9570) for preparation and interpretation of bone marrow for detection of normal and abnormal morphologies.  

All samples from Clyde patients should continue to be sent to Clyde Laboratories for transfer to the above location. Reports will continue to be available via Clinical Portal.  

NOTIFICATION OF CHANGE IN ACCREDITATION STATUS

On 17^th\18^th of April 2023 the Department of Haematology and Blood Transfusion, Clyde Sector, NHSGGC successfully transitioned to  BS EN ISO 15189:2022 – Medical laboratories — Requirements for Quality and Competence standards. Transitioning to these new standards ensures the quality management system continues to provide a high quality service to service users, with an increased focus on patient experience.

DEPARTMENT INFORMATION

The Department of Haematology, Clyde Sector, NHSGGC, comprises main Haematology and Blood Transfusion Laboratory Services at both the Royal Alexandra Hospital and Inverclyde Royal Hospital sites, and a satellite laboratory at the Vale of Leven site

 The Department is fully committed to the provision of a quality laboratory and clinical service, and is accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189, for compliance to the Blood safety and Quality Regulations (BSQR) and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products regulatory Agency (MHRA). 

Our ISO:15189:2012 certificate of accreditation and our accredited scope can be found by clicking on the UKAS logo. 

The Department Quality Policy defines the principal aims towards the provision of this service. The Quality Manual provides information relating to the accreditation, organisation, management and structure of the Department.

The Service User Handbook serves to provide comprehensive information regarding the use of the clinical and laboratory service, including information relating to the Departmental test repertoire, specimen requirements, test reference and therapeutic ranges, and urgent and emergency requests. Upon sending samples to our laboratory please refer to our terms and conditions.

The Department welcomes any feedback – if you have any comments, feedback and or complaints (Complaints Policy) in relation to our service, please contact either the Technical Services Manager or the Quality Manager.

• NHSGGC clinical guidelines

Leaving Feedback

Feedback from service users is highly valued and used to improve our services.

To leave us feedback please complete the online form.

Contact Information

This is the home page for Haematology and Blood Transfusion NHSGGC.

Contact and service information, for each Department in the Clyde, North Glasgow and South Glasgow Sectors, can be accessed below.

Haematology

Haematology is the study of the cause, diagnosis, treatment and prevention of diseases related to blood. It involves  the production of blood and its components, such as blood cells, haemoglobin, blood proteins and bone marrow.

Haemostasis (Blood Coagulation)

Haemostasis is how the human body responds to a blood vessel injury or bleeding. It involves the coordinated effort between platelets and numerous blood clotting proteins (or clotting factors), and ends with the forming of a blood clot and the stopping of bleeding. 

Blood Transfusion

Blood transfusion is the process of how an individual receives blood or blood products. Transfusions are used in a variety of medical conditions to replace lost components of the blood.  Blood Transfusion uses individual components of the blood, such as red blood cells, white blood cells, plasma, clotting factors and platelets.

Haematology Staff

Haematologists investigate, diagnose and treat diseases such as anaemia, leukaemia and lymphoma. They also care for patients with blood-clotting abnormalities and are responsible for ensuring that blood transfusions are safe and available when they are needed. Haematologists are the Biomedical Scientists and Clinical Scientists who work in laboratories and the Medical Staff who work with their patients in clinics and on the wards. Haematologists may be involved throughout the patient’s journey, from the very first hospital visit, all the way through laboratory diagnosis to treatment. Hundreds of thousands of blood tests are carried out every day in the UK.

Regulation and Accreditation

Haematology and Blood Transfusion NHSGGC is committed to providing the highest quality laboratory and clinical services we have been accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189. We have been assessed for compliance to the Blood safety and Quality Regulations 2005 (BSQR)  and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products Regulatory Agency (MHRA). We are assessed for compliance with the Human Tissues Act 2004 (HTA) by the Human Tissue Authority (HTA) and for compliance to the JACIE standards by The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE). 

To find details of each of the individual sector’s accreditation and regulatory compliance then please go to the appropriate sector page.

To look at any sector’s ISO:15189 schedule of accreditation please go to the appropriate sector page or you may click on one of the UKAS logos above.

Our Locations

North Glasgow Sector

• Glasgow Royal Infirmary
• Gartnavel General Hospital
• Stobhill ACH
• West Glasgow Ambulatory Care Hospital

South Glasgow Sector

• Queen Elizabeth University Hospital
• Victoria ACH

Clyde Sector

• Royal Alexandra Hospital
• Inverclyde Royal Hospital
• Vale of Leven Hospital