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NHSGGC Web Team

The NHSGGC website is a resource for patients, the public, healthcare professionals, partners, and our staff.

It provides news and information about our hospitals, facilities, services, Board business and performance, recruitment, and health improvement, as well as staff resources, policies, and much more. It is often the first point of contact for many people.

The Web Team sits under Corporate Communications, and is responsible for ensuring the website runs smoothly, and that all content is up to date and presented in an easy to access way for everyone.

The team updates corporate content, enhances the functionality of the site through new features, supports the large number of content editors across the organisation, keeping the site fresh and appealing, and troubleshooting and fixing should any issues arise.

A New NHSGGC Website

We have recently built this new website for NHSGGC, and are in the final phase of migrating content from the old site.

We are working with content editors to support and guide them in moving their team or service content over.

The links below provide access to various guides to help with content reviewing prior to migration. These include streamlining and rewriting content, and a style guide to standardising names and references.

These will help make all our web content easier to read and present it in a more accessible and consistent way.

Training and Guides

NHSGGC Website Guides
Learn Pro Links

To find our Learn Pro module please log in to Learn Pro and search for the module under – GGC 289 WordPress CMS.

WordPress Training Videos
Introduction to NHSGGC Web Policy

The purpose of our website is to provide information to patients, public, other organisations, students and professionals:

  • On current services and facilities, changes and developments to services and facilities, consultations, policies, publications, how to communicate with NHSGGC, find jobs and careers 
  • On details, information and documents about specific services for individual departments where appropriate.

The purpose of this policy is to ensure all information published on our website is consistent, transparent, accurate and up-to-date. Departments and/or services providing web-based information must do so only through www.nhsggc.scot

This policy applies to all staff employed by NHS Greater Glasgow and Clyde. If you wish to create, edit or contribute to any area of the website this policy applies to you. For information, help or advice please contact webteam@ggc.scot.nhs.uk

Please note the information on this page relates to www.nhsggc.scot. It is NOT applicable to Staffnet –  for help or advice with Staffnet contact – Westward House, 15-17 St James Place, Paisley, PA3 2HJ  or call 0141 278 2769.

Web Content & Development Policy

The Policy has been approved as part of the Information Governance and Information Technology Framework. View or download a copy from this link.

In summary:

  • Requests for web developments for services and facilities within NHSGGC must come through the Corporate Communications Web Team
  • The Scottish Government requires NHSGGC to ensure web-based information is provided through a single portal – no additional external web developments should be undertaken
  • The Content Management System (CMS) we use (WordPress) allows departments to manage their own content day or night, from any computer able to access the internet. Through the CMS, information is provided in a consistent and easy to navigate structure using pre-designed templates. Setting up and running your site won’t cost anything, plus we provide free in-house training and support for editors.

The website provides service information in a directory format, so users coming to the NHSGGC website can find service information quickly. If you feel this doesn’t meet your needs, then we can create a microsite.

If you have a look around the website, you’ll get a better understanding of what’s possible. If you require additional functionality, then we can provide this at cost. If you detail your requirements in a brief, we can assess what work needs to be done and what the costs will be.

Web authors must note that under no circumstances should additional functionality be created, modifications made to the CMS, additional style sheets created or alterations made to existing style sheets without the express written agreement of the web team. No support is given to unauthorised modifications and they will be removed. The document library must not be used to store scripts of any kind and using it this way will be regarded as a breach of NHSGGC IT security policy.

Video

We publish videos for public information and staff training through our YouTube channel, and also Facebook. 

At the minimum videos must be:


Pay attention to surroundings and background as well the main subject of the image. Videos should show a positive, realistic aspect of NHS care, staff and facilities. Do not use videos with litter, uncollected laundry or crockery, untidy magazine piles, unattended cleaning or maintenance equipment in the background. Avoid or remove patient identifiable information on computer screens, whiteboard or written/printed notes.

Medical Illustration can give advice and support on how to make films for a department or service. Please contact medillgri@ggc.scot.nhs.uk

We may upload videos onto the NHSGGC YouTube channel. You can choose to link to, or embed your videos in, your web pages. Videos can be publicly accessible, or hidden to be viewed only by users who have the link. You can learn more about YouTube here.

Please contact webteam@ggc.scot.nhs.uk to discuss uploading video content. You will be asked to complete a form giving information about your video to make sure we meet legal, accessibility and quality requirements.

Images

Summary

Always use up to date images. Pictures of clinical scenarios or patient interactions must meet uniform/dress and infection control standards. Anyone appearing in an image must have given their consent.

Sourcing

We recommend that you use images from www.nhsscotlandphotolibrary.org. These are available free to NHS staff in Scotland. Sign up using your NHSGGC email address.

Avoid images sourced via Google, Flickr or other websites unless you have obtained specific written approval to use the image for the purposes agreed.

Format/Size

Ensure all images to are at least 72dpi, no more than around 700 pixels wide with a reasonable proportional height. Images that are being linked to for downloading purposes can be a higher resolution but not greater than 300dpi and can be larger in height/width. To be compatible with all browsers, including older versions of IE, images should be saved in a RGB colour format, not CMYK.

Ownership/copyright

You must have the legal right to use the picture. Pictures in www.nhsscotlandphotolibrary.org are cleared for use on www.nhsggc.scot and staffnet.

Taking or commissioning your own photos

If you cannot find a suitable image you need to make sure any substitutes are:

Pay attention to surroundings and background as well the main subject of the image. Images should show a positive, realistic aspect of NHS care, staff and facilities. Do not use pictures with litter, uncollected laundry, untidy magazine piles, unattended cleaning or maintenance equipment in the background. Avoid or remove patient identifiable information on computer screens, whiteboard or written/printed notes.

If you need advice on model consent, taking or commissioning photos please contact webteam@ggc.scot.nhs.uk

Copyright

Copyright is universal policy which states that anyone who has written or created original material owns it. It cannot be reused in whole or part without written permission from the owner. Copyright applies to text (digital and hard copy), images, audio and video, even if it is in the public domain.

To publish material in part or in full that is not copyright owned by NHSGGC then you must check with the copyright owner. Be cautious when publishing conference presentations or posters and get written consent from the authors to publish such material on any websites.

To use any content taken from online resources for purposes other than non-commercial research, study and teaching, you should read the terms and conditions associated with the use of the digital resource. If there is no information available you should assume that you cannot reuse the resources. (This includes search results from a Google images search for example.)

To find out more about copyright and the training available please contact library staff via library.network@ggc.scot.nhs.uk