Statement from John Brown, Chairman, NHS Greater Glasgow and Clyde
On behalf of the Board, I offer condolences to the families who have lost a child. We are very sorry that in these tragic circumstances our failure to fully respond to their concerns has added to their distress.
I also want to apologise to all the families receiving care or being monitored by our clinicians in the Paediatric Haemato-Oncology Service for the anxiety caused by the move from the Royal Hospital Children to Ward 6A in the Queen Elizabeth University Hospital.
We fully accept that we must improve the flow of information and our engagement with parents and ensure families are fully supported when a patient suffers an infection.
At a time when parents most require to have faith and trust in the NHS, we have lost the confidence of families and we deeply regret that.
We are fully committed to do all we can to re-build that confidence.
We will do this by working with the Oversight Board to introduce the new arrangements described in the Cabinet Secretary’s statement to the Parliament.
This will help us address the issues affecting the Queen Elizabeth University Hospital and the Royal Hospital for Children in a more open and transparent manner.
(Content first published in January 2020)