Getting Here
Hospital visiting
To maintain the safety of patients, visitors and staff, visiting still needs to be carefully managed. In most cases, visiting can be arranged by contacting the ward directly and arranging a suitable time to visit, however, in some hospitals/wards further restrictions are in place. Current information and guidance can be found on the Patients, Hospital Appointments and Visiting page.
Further Information
Wards and Visiting
Neonatal Wards / Department
Call: Level 1: 0141 201 2261 or 0141 201 2339. Level 2: 0141 232 4334 or 0141 232 4335
This is the Neonatal Unit for the Royal Hospital for Children, Glasgow and the Queen Elizabeth University Hospital Maternity.
Ward 1A – 23 Hour Unit
Call: 0141 452 4329
Location: Level 1. Pass the Outpatients Reception, turn left then take the lift or stairs to Level 1. Turn left and walk along the corridor, then turn right. Ward 1A is straight ahead.
Ward 1C – Day Care Unit
Call: 0141 452 4401
Location: Follow the signs to Atrium, take lift to level 1. Ward 1C is located along the corridor on your left.
Ward 1D – Paediatric Intensive Care Unit
Call: 0141 452 4761
Location: Level 1. Follow the signs to Atrium. take the lift or stairs to level 1. Walk along the corridor and turn right and right again. Ward 1D is located along the corridor on your left.
Ward 1E – Cardiology
Call: 0141 452 4438
Location: Level 1. Follow the signs to Atrium, take the lift or stairs to level 1. Ward 1E is straight ahead.
Ward 2A – Haemato-Oncology
Call: 0141 452 4450
Location: Level 2. Follow the signs to Atrium, Take Lift/Stair to Level 2, Exit Lift/Stair at Level 2, Walk along the corridor and Turn Left. Ward 2A is straight ahead
Ward 2B – Haemato-Oncology Day Care
Call: 0141 452 4475
Location: Level 2. Follow the signs to Atrium, Take Lift/Stair to Level 2, Exit Lift/Stair at Level2, Ward 2B is on your left.
Ward 2C – Acute Receiving Unit
Call: 0141 452 4490
Location: Level 2. Follow the signs to Atrium, Take Lift/Stair to Level 2, Exit Lift/Stair at Level 2. Ward 2C is next to the lift.
Ward 3A – Neurosurgery, Neurology, Complex Respiratory, Long Term Ventilation, Complex ENT, Endocrine, Metabolic and Eating Disorders
Call: 0141 452 4500
Location: Level 3. Follow the signs to Atrium, Take Lift/Stair to Level3, Exit Lift/Stair at Level 3. Turn right. Ward 3A is straight ahead.
Ward 3B – General Surgery, ENT, Cleft, Maxillo Facial, Plastics, Ophthalmology, Gastroenterology)
Call: 0141 451 4510
Location: Level 3, Follow the signs to Atrium, Take Lift/Stair to Level 3, Exit Lift/Stair at Level 3. Ward 3B is next to Lift/Stair
Ward 3C – Renal, Dialysis suite, Urology, Orthopaedics, Diabetes, Medical Paediatrics, Rheumatology, Non LTV, Complex Respiratory)
Call: 0141 452 4520
Location: Level 3. Follow the signs to Atrium, Take Lift/Stair to Level 3, Exit Lift/Stair at Level 3. Turn Left. Ward 3C is located along the corridor straight ahead.
Ward 4 – National Child Psychiatry In-patient Unit
Call:
- Office Hours: 0141 452 4535
- Evenings and Weekends: 0141 452 4540
The National Child Psychiatry Inpatient Unit, located in Ward 4 at the Glasgow Royal Hospital for Children, provides flexible in-patient psychiatric services for children aged 5-11 years with severe psychiatric disorders, which may be complicated by neurodevelopmental disorders, physical health problems and complex psychosocial factors, requiring the specialist assessment and treatment skills of the multi-disciplinary Child Psychiatry Team based in the Unit. As the unit is a national service we consider referrals from all Scottish Health Boards.
For further information please see our Specialist Children’s Service Website.
Location:
Ward 4 is accessed from the main entrance to the Royal Hospital for Children.
From inside the main entrance walk past the reception desk and down the corridor on the left hand side. The lifts are first door on the right and take lift to the fourth floor. Entrance to Ward 4 is on the right hand side.
The main RHC Reception Desk has direction cards available to assist visitors.
Ward 4B, Children’s Haemato-Oncology Unit
This ward is currently being used by staff from the Royal Hospital for Children (RHC) to care for haemato-oncology patients while improvement work on Wards 2A and 2B at the RHC continue.
Using the following link, you can visit our dedicated pages for more information about the award winning staff and all the ongoing improvements made to the ward, with the help of the children and their parents.
Ward 6A, Children’s Haemato-Oncology Unit
This ward is currently being used by staff from the Royal Hospital for Children (RHC) to care for haemato-oncology patients while improvement work on Wards 2A and 2B at the RHC continue.
Using the following link, you can visit our dedicated pages for more information about the award winning staff and all the ongoing improvements made to the ward, with the help of the children and their parents.
Services and Outpatients
Accident and Emergency Department (A&E)
Call main Hospital switchboard: 0141 201 0000
Location: Level 0. Entrance from Langlands Road Car Park 3
Aroma Cafe
Call main Hospital switchboard: 0141 201 0000
Location: Level 0. Entrance area.
The Aroma Café provides a range of hot and cold snacks and beverages. The Café is wholly owned by NHSGGC and all profits are reinvested in the NHS.
Baby Feeding / Nappy Change
Call main Hospital switchboard: 0141 201 0000
Location: Level 0 – Pass Information Desk, Turn Right, Walk ahead and Turn Right, Baby Feeding and Nappy Change is on your Right.
Bone Marrow Transplant
Call main Hospital switchboard: 0141 201 0000
Cash Withdrawal (ATM)
Call main Hospital switchboard: 0141 201 0000
Location: Exterior Level 0, Exit the Hospital at the Main Entrance, Turn Right, Cash Machine is located on the wall next to the entrance.
Chaplaincy & Spiritual Care
Call: 0141 452 4017
Email: chaplains@ggc.scot.nhs.uk
Location: Ground Floor, Follow the signs to Atrium, Pass Clinic 5, the Sanctuary is straight ahead.
Children’s Club/Sibling’s Creche
Call main Hospital switchboard: 0141 201 0000
Location: Level 0 – Pass Information Desk, Turn Right, Children’s Club is straight ahead.
Children’s Diabetes Service
Call main Hospital switchboard: 0141 201 0000
Email: childrenwithdiabetes@ggc.scot.nhs.uk
- Emergency care and admissions are provided here at the Royal Hospital for Children, Govan
- Outpatient care and teaching take place at the West Glasgow Ambulatory Care Hospital on the former Yorkhill site
Discharge Lounge
Call main Hospital switchboard: 0141 201 0000
Location: Follow the signs to Atrium, Take lift/stair to Level 3, Exit lift/stair at Level 3, Turn Right, Area 3D is located along the corridor on your Right
Family Bereavement Service
Call: 0141 370 4747
Family Information and Resource Centre
Call: 0141 452 4012 or 0141 452 4011
Email: Family.Information@ggc.scot.nhs.uk
Location: Level 0 – Pass Information Desk, Turn Right, Walk ahead and turn right, Family Information Centre is straight ahead.
Glasgow Children’s Hospital Charity
Call main Hospital switchboard: 0141 201 0000
Location: Level 0
GP Out of Hours Service – Adults and Children
Call: 111
Location: Level 0 – Follow the signs to Atrium, Pass the Atrium Lift, GP Out of Hours Service (Clinic 4) is located on your right
Imaging (X-Rays and Scans) – Level 0
Call main Hospital switchboard: 0141 201 0000
Location: Level 0 – Pass the Outpatient Reception, Turn Left, Pass the lift/stairs and turn right, X-Ray / Imaging is located along the corridor on your left
Imaging (X-Rays and Scans) – Level 1
Call main Hospital switchboard: 0141 201 0000
Location: Level 1 – Follow the signs to Atrium, Take Lift to Level 1, Exit Lift at Level 1, Walk along corridor and turn right, At the end of the corridor turn left, X-Ray/Imaging is located along the corridor on your left
MediCinema
Call main Hospital switchboard: 0141 201 0000
Email: medicinema@ggc.scot.nhs.uk
Location: Level 3 – Follow the signs for Atrium, Take Lift/Stair to Level 3, Exit Lift/Stair at Level 3, Turn right, Walk along the corridor and turn right. Cinema is on your left.
Outpatients – Reception
Call main Hospital switchboard: 0141 201 0000
Location: Level 0, Main Entrance, Pass Information Desk, Outpatients Reception is straight ahead
Paediatric Clinical Psychology Service
Call: 0141 451 6574 or 0141 451 6499
Location: Level 2 – Office Block
Paediatric Liaison Psychiatry Team
Paediatric Orthotics Department
Call: 0141 452 4651
Location: Clinic 12, Ground Floor
Paediatric Rheumatology
Call main Hospital switchboard: 0141 201 0000
Paediatric Rheumatology provides care to young people with Rheumatic conditions such as Juvenile Idiopathic Arthritis (JIA), Systemic Lupus Erythematosus (SLE), Vasculitis, Uveitis, Juvenile Dermatomyositis, Scleroderma and anto inflammatory conditions.
We cover inpatient, outpatient and day care areas within the Royal Hospital for Children and Outpatients in the Panda unit in the Paisley Royal Alexandra Hospital.
We have a number of videos on https://www.whatwhychildreninhospital.org.uk/ to help explain a number of our procedures such as blood test, infusions and joint injections.
Our email address is: ChildrensRheumatologyNurses@ggc.scot.nhs.uk
Here is a map of the QEUH campus, our clinics are in area 4 on the ground floor of the children’s hospital.
http://www.nhsggc.org.uk/media/238440/qeuh_rhc_campus_map_travel_info.pdf
In Paisley our clinics are in the PANDA centre, near ward 15.
We are part of the Scottish Paediatric and Adolescent Rheumatology Network http://www.sparn.scot.nhs.uk/contact-us/
For our Attend Anywhere Waiting Room please click.
Pharmacy
Call main Hospital switchboard: 0141 201 0000
Location: Level 0 – Follow the signs to Queen Elizabeth University Hospital, Upon arrival turn left, Pharmacy is located on your left
Restaurant
Call main Hospital switchboard: 0141 201 0000
Location: Level 1 – Follow the signs to Queen Elizabeth University Hospital, Upon arrival take Arran (Lift & Stair) to Level 1, Exit Arran (Lift & Stair) at Level 1, Turn right, Restaurant is straight ahead on your left
Self Check-In Kiosks
Call main Hospital switchboard: 0141 201 0000
Location: Level 0
Specialist Play Services
Call: 0141 452 4009
Location: Ground Floor
Therapy Hub (Clinic 12)
Call: 0141 452 4650
Location: Ground Floor
Outpatient Department Contact Title: Reception
Travel Office
Call main Hospital switchboard: 0141 201 0000
Location: Level 0 – Main Entrance
Zone 12 – Adolescent Group Room
Call main Hospital switchboard: 0141 201 0000
Location: Follow the signs to Atrium, Take Lift to Level 3, Exit Lift at Level 3, Turn right, Walk along the corridor and turn right, Zone 12 is on your right
Information for Patients, Carers & Visitors
It can be very stressful when your child is unwell. We know that there is a huge amount of information available at your fingertips, but finding something that provides clear and accurate information is not always easy!
The resources on the Royal Hospital for Children Glasgow (RHCG) website/app have been developed with our multi-disciplinary team to help ensure you can find everything you need to know about your child coming to hospital (including how to get here and finding your way around), as well as providing up to date, quality information on common health conditions and what to do in an emergency.
It also includes age specific information for teenagers and young people and is closely linked with our NHS GGC KIDS website, to help provide you with the information you need to manage your child’s health.
Our parent and young people advice has been developed in partnership between our hospital medical staff and primary care colleagues and adapted with permission from the Healthier Together initiative. You’ll find information on common childhood illnesses, including advice on ‘red-flag’ warning signs to look out for, when and where to seek help and how to keep your child comfortable. Our information is regularly reviewed by our team to make sure we are giving you accurate and up-to-date advice.
Improving the quality of care for children and young people in Glasgow